Blog

Live Chat Now Available!

We enjoy sharing our expertise of career services software management, but we have many DIY clients who enjoy figuring out solutions to their challenges on their own or in a way that doesn’t require them to pick up the phone. That’s why we’re excited to take our support to the next level with LiveChat.

When you have a quick question or need some help, you can visit gradleaders.com/partner-support between 8am and 5pm EST for assistance.

You’ll see a chat box in the bottom right corner that says, “Need help?”

Simply click either Start Chat or Chat Now. Then, select the GradLeaders product you have a question about, enter your contact information and the browser you’re using, then click Start Chat.

Type your question into the dialogue box and a support team member will respond promptly.

If your request cannot be answered or resolved within 20 minutes, we’ll create a support ticket. You can also contact us at support@gradleaders.com, or view any of the helpful training materials available on the Partner Support Portal or the recently revamped Knowledge Base.

Have a Quick Question? Chat Now

Author

Catie Ewen

Catie Ewen joined the GradLeaders team to create strategic, industry-related marketing and sales materials. Primarily responsible for content and digital marketing efforts, Catie helps GradLeaders build and maintain its brand, while promoting its exclusive network, recruitment technology, and career management tools. Catie graduated from Miami University in 2014, with dual degrees in both Journalism and Mass Communications.

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