Welcome to the Admin Support Portal for The Outcomes Survey®. Here you’ll find:

  • Training videos
  • User guides and other resources
  • Support and Help Options
  • Information about new and additional features

Contact Us

Use Live Chat for Quick Questions

If you can’t find an answer in our support portal or KnowledgeBase, click on the Live Chat window below. With chat, we can answer quick questions and resolve minor issues in 10-15 minutes. Chat Guidelines

Email Support for Complex Issues

Problems that can’t be resolved in a few minutes, or require a lot of explanation, are better answered via email. Contact our support team via email and get your case assigned to one of our specialists in less than 24 hours. 

Guides

In-App Guided Walkthroughs:
Click the footsteps icon in the top right of your Admin Interface

Videos

Coming Soon

Reporting Standards and Guides

Terms and Conditions