Welcome to our support and resource center, created just for our Intern Management System partners and their users. Here you’ll find:

  • Training videos for interns, mentors and managers
  • User guides and other resources for host organizations
  • Best practice advice and other tips 
  • Additional features and new solutions to utilize

Guides & Changes

New GradLeaders IMS Features from our July 2025 Release:

  • Better explain search criteria in admin Activity searches
  • Reorganize admin Experiences grid to display intern name in the first column
  • Provide admins with a way to search interns and contacts that have unsubscribed from system emails
  • Discontinue email reminders for Career Tracker tasks for which interns are no longer eligible
  • Enable the common “eye” icon in all password fields, enabling the user to view their password
  • Enable admins to provide interns with a Looker data visualization based on the intern’s activity
  • Streamline login pages for all non-SSO users
  • Enable admins to send a survey to interns that attended a Meeting, directly from the Meeting Detail page
  • Improve admin view of Appointment Calendar and Appointment grid; streamline intern Appointment signup process
  • Provide admins with a way to search interns and contacts that have invalid email addresses
  • Modifies the method used to handle API whitelists

Videos

Intern Training Videos