![](https://www.gradleaders.com/wp-content/uploads/2023/03/ims-logo-072020.png)
![](https://www.gradleaders.com/wp-content/uploads/2023/04/support-portal.png)
Welcome to our support and resource center, created just for our Intern Management System partners and their users. Here you’ll find:
- Training videos for interns, mentors and managers
- User guides and other resources for host organizations
- Best practice advice and other tips
- Additional features and new solutions to utilize
Guides & Changes
New GradLeaders IMS Features from our July 2024 Release:
- Provide more accurate delivery status for emails that were not delivered due to an unsubscribe
![](https://www.gradleaders.com/wp-content/uploads/2023/04/appcues-guided-walthroughs-footsteps.png)
In-App Guided Walkthroughs:
Click the footsteps icon in the top right of your Intern Management System